SHIPPING FAQ

How will I get my hammer?

If you are within the continental USA or Canada:

Hammer will be boxed or strapped to a skid. We will do all the paperwork and complete all the formalities and truck will turn up at your door. You will need make arrangements to lift hammer off of truck. There are no extra charges involved the price you are quoted is the price you pay. Prices will be quoted in US Dollars.

If you are within the twenty or so plus countries within the EEC Economic European Zone:

Hammer will be boxed or strapped and we will complete all the formalities and truck will turn up at your door. You will need make arrangements to lift hammer off truck bed. We will complete all EEC regulatory paperwork and you must provide us with you VAT number. All price will be quoted in Euros.

If you are in any other country, please contact us for specific details.

How will I get my parts order?

If you are within the continental USA or Canada, most parts will be shipped out on the same day or next day. For most parts orders over $300, you get free regular road shipping to your door. We take care of all the paperwork and formalities and parts will show up at your door. If you need parts urgently, please make this clear at time of ordering so that your package can be pulled to one side and shipped out by Fedex Express, UPS overnight, etc.

If you are within the twenty or so plus countries (and the countries joining keeps increasing!) within the EEC European Zone, most parts will be shipped out on the same day or next day by regular road freight, TNT, unless other carrier is advised. We will take care of all formalities and parts will show up at your door. No parts will be shipped out unless we are provided with your VAT number.

For most other countries, we can ship out parts by Federal Express, TNT Express or DHL Express. Please call us with the details of city and country you wish to have parts sent to and we will advise with specific arrangements available.

Call toll-free 1-877-426-6373 to inquiry further. Our staff will happily assist you.